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Component: CRM
Component Name: Customer Relationship Management
Description: A person, an organization, or a group, with whom you have contact. &EXAMPLE& The activity partner in a telephone call is the company you call. The person with whom you speak is the contact person. In Partner Processing the activity partner is a key that describes a set of business responsibilities.
Key Concepts: Activity partner is a term used in SAP Customer Relationship Management (CRM) to refer to any person or organization that is involved in a customer relationship. This includes customers, suppliers, and other stakeholders. Activity partners can be assigned to activities such as sales orders, service orders, and marketing campaigns. How to use it: Activity partners can be added to activities in SAP CRM by navigating to the activity’s details page and selecting the “Partners” tab. From there, you can add new partners or edit existing ones. You can also assign roles to each partner, such as customer, supplier, or stakeholder. Tips & Tricks: When adding activity partners, it’s important to assign the correct roles to ensure that the right people are notified of any changes or updates. Additionally, you can use the “Partner Search” feature to quickly find existing partners in your system. Related Information: For more information on activity partners in SAP CRM, please refer to the official SAP documentation here: https://help.sap.com/viewer/product/CRM/7.0/en-US/f3d9f8a2b6c14e8a9f3d7c2b5f9e4d1a.html