What is 'Manage Cases' in SAP CRM-S4-WUI - WebClient UI Framework?

Manage Cases - Overview

• Component: CRM-S4-WUI

• Component Name: WebClient UI Framework

• Description: An app that is used for managing case details and group related entities into a single, central access point for investigators.

Manage Cases - Details

• 
  Key Concepts: 
  Manage Cases is a feature of the CRM-S4-WUI WebClient UI Framework that allows users to create, manage, and track customer cases. It provides a comprehensive view of customer cases, allowing users to quickly identify and resolve customer issues. It also allows users to assign tasks to other users, set deadlines, and track progress. 
  
  How to use it: 
  To use Manage Cases, users must first log into the CRM-S4-WUI WebClient UI Framework. Once logged in, users can access the Manage Cases feature from the main menu. From there, they can create new cases, assign tasks to other users, set deadlines, and track progress. They can also view existing cases and update them as needed. 
  
  Tips & Tricks: 
  When creating a new case, it is important to provide as much detail as possible. This will help other users quickly identify and resolve customer issues. Additionally, it is important to assign tasks to the right people and set realistic deadlines. This will ensure that customer issues are resolved in a timely manner. 
  
  Related Information: 
  For more information on Manage Cases, please refer to the CRM-S4-WUI WebClient UI Framework documentation. Additionally, there are many online resources available that provide tips and tricks for using Manage Cases effectively.