What is 'full cancellation' in SAP CRM-S4-SRV - S4CRM: Service Management?

full cancellation - Overview

• Component: CRM-S4-SRV

• Component Name: S4CRM: Service Management

• Description: The cancellation of a contract and all items that are assigned to it.

full cancellation - Details

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  Key Concepts: 
  Full cancellation is a process in SAP CRM-S4-SRV S4CRM Service Management that allows users to cancel an entire service order or service request. This process is used when the customer no longer needs the service or when the service order or request has been completed. 
  
  How to use it: 
  To use full cancellation, users must first select the service order or request they wish to cancel. Then, they must select the “Full Cancellation” option from the menu. This will open a window where users can enter a reason for the cancellation and confirm the cancellation. 
  
  Tips & Tricks: 
  When using full cancellation, it is important to enter a detailed reason for the cancellation. This will help ensure that any future requests or orders are handled correctly and efficiently. 
  
  Related Information: 
  Full cancellation is just one of many processes available in SAP CRM-S4-SRV S4CRM Service Management. Other processes include creating service orders, assigning service orders, and managing service requests.