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Component: CRM-S4-SOM
Component Name: S4CRM: Subscription Order Management
Description: A billing cycle that can be assigned to a billing plan in SAP Convergent Invoicing, instead of the billing cycle being inherited from the provider contract to which it is linked in Contract Accounts Receivable and Payable FI-CA.
Key Concepts: A billing plan cycle is a period of time in which a customer’s subscription order is billed. It is used in SAP’s Subscription Order Management (SOM) component of the CRM-S4 suite. The billing plan cycle defines the frequency and duration of the billing process. It can be set to monthly, quarterly, or yearly, and can be customized to fit the customer’s needs. How to use it: The billing plan cycle is set up when a customer orders a subscription. The customer can choose the frequency and duration of the billing process, and the system will automatically generate invoices at the end of each cycle. The customer can also choose to have their subscription renewed automatically at the end of each cycle. Tips & Tricks: It is important to ensure that the billing plan cycle is set up correctly when creating a subscription order. This will ensure that invoices are generated on time and that customers are not overcharged or undercharged for their subscription. Related Information: The billing plan cycle is closely related to other components of SAP’s CRM-S4 suite, such as pricing and payment processing. It is important to understand how these components interact in order to ensure that customers are billed correctly and on time.