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Component: CRM-S4-SOL
Component Name: S4CRM: Solution
Description: The combination of all functions within the solution order that control the creation of follow-up transactions and changes to them. It is also responsible for receiving and processing all relevant information from the follow-up transactions and triggering appropriate reactions. These can be automatic updates or meaningful notifications to the solution order specialist.
Key Concepts: Solution order orchestration is a component of SAP S/4HANA Cloud that enables customers to manage their orders and deliveries in a streamlined and efficient manner. It provides a single source of truth for all order-related information, including customer data, product information, pricing, delivery dates, and more. It also allows customers to track the progress of their orders in real-time and make changes as needed. How to use it: Solution order orchestration can be used to manage orders from start to finish. It allows customers to create orders, view order details, track progress, and make changes as needed. Customers can also use the solution to manage their deliveries, including scheduling delivery dates and tracking delivery status. Tips & Tricks: When using solution order orchestration, it is important to keep all customer data up-to-date. This will ensure that orders are processed accurately and efficiently. Additionally, customers should take advantage of the real-time tracking capabilities of the solution to stay informed about the progress of their orders. Related Information: SAP S/4HANA Cloud also offers other components that can be used in conjunction with solution order orchestration, such as customer relationship management (CRM) and supply chain management (SCM). These components can help customers manage their customer relationships and supply chains more effectively. Additionally, SAP offers a range of services and support options for customers who need assistance with their SAP solutions.