What is 'duplicate' in SAP CRM-S4-IC-EMS - S4CRM: E-Mail Response Management System?

duplicate - Overview

• Component: CRM-S4-IC-EMS

• Component Name: S4CRM: E-Mail Response Management System

• Description: A category in attribute categorization that is used more than once in a categorization schema. Duplicates have the same semantic ID.

duplicate - Details

• 
  Key Concepts: 
  Duplicate is a term used in the E-Mail Response Management System (EMS) of SAP S4CRM. It refers to an email that has been sent multiple times, either by the same sender or by different senders. This can happen when an email is sent to multiple recipients, or when an email is sent multiple times due to technical issues.
  
  How to use it: 
  Duplicate emails can be identified in the EMS system by looking for emails with the same subject line and sender address. The EMS system will automatically detect and flag any duplicate emails, allowing users to quickly identify and delete them.
  
  Tips & Tricks: 
  When sending emails, it is important to ensure that the subject line is unique and that the email is only sent once. This will help to avoid any duplicate emails being sent and will make it easier for users to identify and delete them.
  
  Related Information: 
  The EMS system also allows users to set up rules for automatically deleting duplicate emails. This can be useful for managing large volumes of emails, as it allows users to quickly identify and delete any duplicate emails without having to manually check each one.