What is content query in SAP CRM-S4-IC-EMS - S4CRM: E-Mail Response Management System?

SAP Term: content query

• Component: CRM-S4-IC-EMS

• Component Name: S4CRM: E-Mail Response Management System

• Description: A search query for content analysis that is defined in the category modeler and relates to a certain multilevel categorization schema. For instance, in a particular application, content queries can be used to analyze incoming e-mail messages and determine suggested values for categories of a certain schema.

Smart SAP Assistant

• Key Concepts: 
  Content query is a feature of the E-Mail Response Management System (EMS) in SAP S4CRM. It allows users to search for content within emails, such as specific words or phrases, and then display the results in a structured format. This makes it easier to find relevant information quickly and efficiently. 
  
  How to use it: 
  To use content query, users must first create a query by entering the desired search terms into the EMS interface. The system will then search through all emails in the system and display the results in a structured format. Users can then view the results and select the relevant emails for further analysis. 
  
  Tips & Tricks: 
  When creating a content query, it is important to use precise search terms to ensure that only relevant emails are displayed. Additionally, users should consider using wildcards or Boolean operators to broaden or narrow their search results. 
  
  Related Information: 
  Content query is just one of many features available in SAP S4CRM's EMS. Other features include automated email response, email tracking, and email archiving.