What is 'net availability' in SAP CRM-RPL-SRV - Service Resource Planning?

net availability - Overview

• Component: CRM-RPL-SRV

• Component Name: Service Resource Planning

• Description: Calculated by the system for a resource to include all working time, resource time allocation and assignments.

net availability - Details

• 
  Key Concepts: 
  Net availability is a term used in Service Resource Planning (SRP) within SAP Customer Relationship Management (CRM). It is a measure of the amount of time a service resource is available to work on tasks. It is calculated by subtracting the total amount of time spent on non-productive activities from the total amount of time available for work. 
  
  How to use it: 
  Net availability can be used to determine how much time a service resource has available for productive activities. It can also be used to identify areas where resources are not being used efficiently and to plan for future resource needs. 
  
  Tips & Tricks: 
  When calculating net availability, it is important to consider all non-productive activities, such as travel time, breaks, and meetings. It is also important to consider any planned or unplanned absences, such as vacation or sick days. 
  
  Related Information: 
  Net availability is closely related to capacity planning, which is the process of determining how much capacity is needed to meet customer demand. Capacity planning can help organizations ensure that they have enough resources available to meet customer needs.