What is 'pay type' in SAP CRM-RPL-ICS - Interaction Center Agent Scheduling?

pay type - Overview

• Component: CRM-RPL-ICS

• Component Name: Interaction Center Agent Scheduling

• Description: How employees are paid, typically either salaried or hourly.

pay type - Details

• 
  Key Concepts: 
  Pay type is a feature of the CRM-RPL-ICS Interaction Center Agent Scheduling component of SAP. It is used to define the type of payment that an agent will receive for their work. This could include hourly wages, commission, or other forms of compensation. 
  
  How to use it: 
  Pay type is set up in the CRM-RPL-ICS Interaction Center Agent Scheduling component of SAP. It can be configured to define the type of payment that an agent will receive for their work. This could include hourly wages, commission, or other forms of compensation. The pay type can also be used to set up different payment structures for different types of agents. 
  
  Tips & Tricks: 
  When setting up pay types in the CRM-RPL-ICS Interaction Center Agent Scheduling component of SAP, it is important to ensure that all relevant information is included. This includes the type of payment, the amount, and any other relevant details. It is also important to ensure that all pay types are updated regularly to reflect any changes in payment structures or compensation amounts. 
  
  Related Information: 
  For more information on setting up pay types in the CRM-RPL-ICS Interaction Center Agent Scheduling component of SAP, please refer to the official SAP documentation. Additionally, there are many online resources available that provide detailed instructions on how to configure pay types in SAP.