1. SAP Glossary
  2. People-Centric CRM (CRM Portal Content)
  3. new


What is new in SAP CRM-PCC - People-Centric CRM (CRM Portal Content)?


SAP Term: new


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  • Key Concepts: 
    CRM-PCC People-Centric CRM (CRM Portal Content) is a new component of SAP's Customer Relationship Management (CRM) suite. It is designed to provide a personalized customer experience by allowing customers to access and manage their own data and information through a secure portal. The portal also provides customers with access to customer service, product information, and other resources. 
    
    How to Use It: 
    The CRM-PCC People-Centric CRM (CRM Portal Content) component can be used to create a personalized customer experience. Customers can access their own data and information through the secure portal, as well as access customer service, product information, and other resources. The portal also allows customers to manage their own accounts, view order history, and track shipments. 
    
    Tips & Tricks: 
    When using the CRM-PCC People-Centric CRM (CRM Portal Content) component, it is important to ensure that the customer's data is secure and protected. Additionally, it is important to ensure that the customer's experience is personalized and tailored to their needs. 
    
    Related Information: 
    For more information about the CRM-PCC People-Centric CRM (CRM Portal Content) component, please visit SAP's website at https://www.sap.com/products/crm/people-centric-crm.html. Additionally, you can find more information about SAP's Customer Relationship Management (CRM) suite at https://www.sap.com/products/crm.html.
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