What is multi-value filtering in SAP CRM-PCC - People-Centric CRM (CRM Portal Content)?

SAP Term: multi-value filtering

• Component: CRM-PCC

• Component Name: People-Centric CRM (CRM Portal Content)

• Description: A filter line that allows the user to enter multiple filter values at the same time in one field in the advanced search.

Smart SAP Assistant

• Key Concepts: 
  Multi-value filtering is a feature of the CRM-PCC People-Centric CRM (CRM Portal Content) component of SAP. It allows users to filter data based on multiple values, such as customer name, product type, or order status. This feature makes it easier to find specific information quickly and accurately. 
  
  How to use it: 
  To use multi-value filtering, users must first select the field they want to filter by. Then, they can enter multiple values into the filter box. The system will then display only the records that match all of the specified values. For example, if a user wants to find all orders with a status of “shipped” and “delivered”, they can enter both values into the filter box and the system will display only those orders. 
  
  Tips & Tricks: 
  When using multi-value filtering, it is important to remember that the system will only display records that match all of the specified values. If a user enters multiple values but only wants to see records that match one of them, they should use the “OR” operator instead of the “AND” operator. This will allow them to see records that match either value. 
  
  Related Information: 
  For more information about multi-value filtering in SAP CRM-PCC People-Centric CRM (CRM Portal Content), please refer to the official SAP documentation. Additionally, there are many online tutorials and videos available that provide step-by-step instructions on how to use this feature.