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Component: CRM-PCC
Component Name: People-Centric CRM (CRM Portal Content)
Description: Operating element on the CRM People-Centric UI You select an object or item in the focus column, and the corresponding details are displayed in the detail area.
Key Concepts: Focus column is a component of the People-Centric CRM (CRM Portal Content) in SAP. It is a column that displays the most important information about a customer or contact, such as their name, address, and contact details. It also allows users to quickly access other related information, such as customer orders and invoices. How to use it: The focus column can be accessed from the CRM Portal Content page. Once on the page, users can select the focus column from the left-hand menu. This will open up a list of customers or contacts, which can be sorted by name, address, or contact details. Users can then select a customer or contact to view their information in the focus column. Tips & Tricks: When using the focus column, it is important to remember that it only displays the most important information about a customer or contact. To access more detailed information, users should use other components of the People-Centric CRM, such as the customer orders and invoices page. Related Information: For more information about the People-Centric CRM and its components, please refer to SAP's official documentation.