What is central search in SAP CRM-PCC - People-Centric CRM (CRM Portal Content)?

SAP Term: central search

• Component: CRM-PCC

• Component Name: People-Centric CRM (CRM Portal Content)

• Description: An iView in the header area of the portal desktop, which is used for the central search for applications and documents.

Smart SAP Assistant

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  Key Concepts: 
  Central search is a feature of the CRM-PCC People-Centric CRM (CRM Portal Content) component of SAP. It allows users to quickly and easily search for information related to customers, contacts, and other data stored in the CRM system. Central search provides a single point of access to all relevant customer data, making it easier to find the information needed. 
  
  How to use it: 
  Central search can be accessed from the main menu of the CRM system. Once there, users can enter keywords or phrases related to their search query. The system will then display a list of results that match the query. Users can then select the desired result and view the associated information. 
  
  Tips & Tricks: 
  When using central search, it is important to use specific keywords or phrases that are related to the desired information. This will help ensure that only relevant results are displayed. Additionally, users should be aware that some results may not be visible until they have been granted access to view them. 
  
  Related Information: 
  For more information on central search and other features of the CRM-PCC People-Centric CRM (CRM Portal Content) component of SAP, please refer to the official SAP documentation.