What is Receipt of Cancellation in SAP CRM-MSA - Mobile Sales?

SAP Term: Receipt of Cancellation

• Component: CRM-MSA

• Component Name: Mobile Sales

• Description: Date on which a cancellation request was received

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• Key Concepts: 
  Receipt of Cancellation is a feature in the CRM-MSA Mobile Sales App that allows users to cancel an order and receive a confirmation of the cancellation. This feature helps to ensure that orders are cancelled in a timely manner and that customers are aware of the cancellation. 
  
  How to use it: 
  To use the Receipt of Cancellation feature, users must first select the order they wish to cancel. Once the order is selected, users can then click on the “Cancel” button to initiate the cancellation process. After the cancellation is complete, users will receive a confirmation of the cancellation. 
  
  Tips & Tricks: 
  It is important to remember that once an order is cancelled, it cannot be reversed. Therefore, it is important to double-check all orders before cancelling them. Additionally, it is important to ensure that customers are aware of the cancellation and have received a confirmation of the cancellation. 
  
  Related Information: 
  For more information about using the Receipt of Cancellation feature in the CRM-MSA Mobile Sales App, please refer to the user guide or contact customer support.