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  3. Mobile Sales


What is Mobile Sales in SAP CRM-MSA - Mobile Sales?


SAP Term: Mobile Sales

  • Component: CRM-MSA

  • Component Name: Mobile Sales

  • Description: A standalone mobile component within CRM designed to support the field sales force in its daily work. allows sales teams to work offline and to synchronize their data with CRM Enterprise. It contains functions allowing sales representatives to: Coordinate their activities, including marketing and advertising campaigns Present product lines and compare them to competitive products Create quotations and orders immediately on site Ensure that orders are correct and confirmable, including configuration, pricing, and delivery data Coordinate the transmission, retrieval, and storage of inbound and outbound information Actively manage the progress of opportunities throughout the entire sales cycle Create and view industry-standard and customized reports


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  • Key Concepts: 
    Mobile Sales is a component of SAP's Customer Relationship Management (CRM) suite. It is designed to enable sales teams to access customer data, manage orders, and track sales activities from any mobile device. It also provides real-time insights into customer behavior and preferences, allowing sales teams to make more informed decisions.
    
    How to use it: 
    Mobile Sales can be used to access customer data, manage orders, and track sales activities from any mobile device. It also provides real-time insights into customer behavior and preferences, allowing sales teams to make more informed decisions. Additionally, it can be used to create and manage quotes, process orders, and track delivery status.
    
    Tips & Tricks: 
    When using Mobile Sales, it is important to ensure that all customer data is kept secure and up-to-date. Additionally, it is important to ensure that all sales activities are tracked accurately in order to maximize efficiency. Finally, it is important to take advantage of the real-time insights provided by Mobile Sales in order to make more informed decisions.
    
    Related Information: 
    Mobile Sales is part of the SAP CRM suite of products. Other components of the suite include SAP Cloud for Customer (C4C), SAP Hybris Cloud for Customer (H4C), and SAP Hybris Marketing (HMA). Additionally, Mobile Sales integrates with other SAP products such as SAP ERP and SAP Business Suite.
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