What is 'order status request' in SAP CRM-MOM - MarketSet Order Management?

order status request - Overview

• Component: CRM-MOM

• Component Name: MarketSet Order Management

• Description: Enables customers to request the status of an orders in the system within MarketSet.

order status request - Details

• 
  Key Concepts: 
  Order status request is a feature of the CRM-MOM MarketSet Order Management component of SAP. It allows customers to check the status of their orders in real-time. This feature helps customers to stay informed about their orders and make sure that they are being processed correctly. 
  
  How to use it: 
  To use the order status request feature, customers must first log into their SAP account. Once logged in, they can select the “Order Status Request” option from the menu. This will open a page where customers can enter their order number and view the current status of their order. 
  
  Tips & Tricks: 
  It is important to note that the order status request feature only works for orders that have been placed through SAP. If an order has been placed through another system, it will not be visible in the order status request page. Additionally, customers should be aware that the order status may not be updated in real-time and may take some time to reflect any changes. 
  
  Related Information: 
  For more information about the CRM-MOM MarketSet Order Management component of SAP, please visit the official SAP website. Additionally, customers can contact SAP customer service for any questions or concerns regarding their orders.