What is order history in SAP CRM-MOM - MarketSet Order Management?

SAP Term: order history

• Component: CRM-MOM

• Component Name: MarketSet Order Management

• Description: List of all documents sent to the customer per order.

Smart SAP Assistant

• Key Concepts: 
  Order history is a feature of the CRM-MOM MarketSet Order Management component of SAP. It allows users to view and manage all orders placed in the system, including order status, order details, and customer information. This feature helps users to keep track of their orders and ensure that they are being processed correctly.
  
  How to use it: 
  To access the order history feature, users must first log into their SAP system. Once logged in, they can navigate to the CRM-MOM MarketSet Order Management component. From there, they can select the “Order History” option from the menu. This will open a list of all orders placed in the system. Users can then view and manage each order individually by selecting it from the list.
  
  Tips & Tricks: 
  When viewing an order’s details, users should pay close attention to the order status. This will tell them if the order has been processed or is still pending. Additionally, users should take note of any customer information associated with an order, as this can be useful for follow-up communication.
  
  Related Information: 
  The CRM-MOM MarketSet Order Management component also includes features such as order tracking and customer segmentation. These features can be used in conjunction with the order history feature to provide a more comprehensive view of orders placed in the system.