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Key Concepts: Response Import is a feature in SAP CRM-MKT Marketing that allows users to import responses from external sources into the system. This feature enables users to quickly and easily capture customer responses from surveys, polls, and other sources, and store them in the system for further analysis. How to use it: To use Response Import, users must first create a response import template. This template defines the structure of the data that will be imported into the system. Once the template is created, users can then upload the response data into the system using the Response Import feature. The data will then be stored in the system and can be used for further analysis. Tips & Tricks: When creating a response import template, it is important to ensure that all of the fields are correctly mapped to the corresponding fields in the system. This will ensure that all of the data is imported correctly and can be used for further analysis. Additionally, it is important to ensure that all of the data is formatted correctly before uploading it into the system. Related Information: For more information on Response Import, please refer to SAP's official documentation on this feature. Additionally, there are many online tutorials available that provide step-by-step instructions on how to use this feature.