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Component: CRM-MKT-MPL-LOY
Component Name: Loyalty Marketing
Description: To exchange points earned in a loyalty program for goods or services.
Key Concepts: Redeem is a term used in SAP Loyalty Marketing to refer to the process of exchanging loyalty points for rewards. It is a way for customers to use their loyalty points to get something in return, such as discounts, free products, or other rewards. How to use it: In SAP Loyalty Marketing, customers can redeem their loyalty points by selecting a reward from the available options. The customer can then enter the number of loyalty points they wish to redeem and the system will calculate the corresponding reward. Once the customer has selected their reward, they can confirm the redemption and receive their reward. Tips & Tricks: When redeeming loyalty points, it is important to make sure that the customer has enough points to cover the cost of the reward they are selecting. Additionally, customers should be aware of any expiration dates associated with their loyalty points so that they do not miss out on any rewards. Related Information: SAP Loyalty Marketing also offers customers the ability to earn loyalty points through various activities such as making purchases or referring friends. Additionally, customers can view their loyalty point balance and track their progress towards rewards in real-time.