What is point expiration override in SAP CRM-MKT-MPL-LOY - Loyalty Marketing?

SAP Term: point expiration override

• Component: CRM-MKT-MPL-LOY

• Component Name: Loyalty Marketing

• Description: The facility to override the expiration date calculated by the Rule Builder.

Smart SAP Assistant

• Key Concepts: 
  Point Expiration Override is a feature in SAP CRM Loyalty Marketing that allows users to override the expiration date of loyalty points. This feature is useful for customers who have earned points but are unable to use them before the expiration date. 
  
  How to Use It: 
  To use the Point Expiration Override feature, users must first log into their SAP CRM Loyalty Marketing account. Once logged in, they can select the “Point Expiration Override” option from the menu. From there, they can enter the customer’s loyalty points and select an override expiration date. 
  
  Tips & Tricks: 
  When using the Point Expiration Override feature, it is important to remember that the override expiration date must be later than the original expiration date. Additionally, it is important to note that this feature is only available for customers who have earned loyalty points. 
  
  Related Information: 
  For more information on Point Expiration Override, please refer to the SAP CRM Loyalty Marketing documentation. Additionally, users can contact their SAP support team for further assistance with this feature.