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Component: CRM-MKT-MPL-CBP
Component Name: Customer Business Planning
Description: A structure of certain customers that is not modelled as a separate customer hierarchy node but is planned separately. For example, hypermarkets and supermarkets.
Key Concepts: Shop format is a component of SAP Customer Business Planning (CBP) that allows users to create and manage shop formats. Shop formats are used to define the layout of a store, including the placement of products, shelves, and other elements. This helps to ensure that customers have a consistent shopping experience across different stores. How to use it: To use shop format, users must first create a shop format template. This template can be used to define the layout of a store, including the placement of products, shelves, and other elements. Once the template is created, it can be applied to multiple stores. This allows users to quickly and easily create consistent shop formats across different stores. Tips & Tricks: When creating a shop format template, it is important to consider the customer experience. Think about how customers will move through the store and how they will interact with products and shelves. This will help ensure that customers have a positive shopping experience in each store. Related Information: For more information on shop format, please refer to the SAP Help Portal or contact your local SAP representative.