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Component: CRM-MKT-MPL-CBP
Component Name: Customer Business Planning
Description: A view structured in weeks, months, years, or specific dates used to display or schedule the following objects: Draft promotion Detailed promotion Key timings based on sales area-specific Customizing for key timing types Marketing events based on sales area-specific Customizing for campaign types and their status
Key Concepts: Calendar view is a feature of the Customer Business Planning (CBP) component of SAP. It allows users to view and manage their customer data in a calendar format. This feature enables users to quickly identify customer trends and patterns, as well as plan for future customer activities. How to use it: To use the calendar view, users must first log into their SAP system and navigate to the CBP component. Once there, they can select the “Calendar View” option from the menu. This will open up a calendar view of their customer data. Users can then use the calendar view to view and manage their customer data in a more organized way. Tips & Tricks: When using the calendar view, it is important to remember that it is only a snapshot of your customer data at any given time. Therefore, it is important to regularly update your customer data in order to ensure that your calendar view is accurate and up-to-date. Additionally, it is important to remember that the calendar view is only one way of viewing your customer data; other views such as tables or graphs may be more useful for certain tasks. Related Information: The calendar view feature of SAP CBP can be used in conjunction with other features such as predictive analytics and machine learning algorithms to gain deeper insights into customer behavior and trends. Additionally, the calendar view can be used in combination with other SAP components such as CRM or Marketing to gain a more comprehensive understanding of customer activities.