What is 'briefing card' in SAP CRM-MD - Master Data?

briefing card - Overview

• Component: CRM-MD

• Component Name: Master Data

• Description: A summary page that is available for each result list for knowledge articles. It provides a summary of knowledge articles and contains the following information: Problem description Solution description Optional: Internal note can be shown using personalization Optional: Custom field for user-defined text IDs can be shown using personalization

briefing card - Details

• 
  Key Concepts: 
  A briefing card is a feature of the SAP CRM-MD Master Data component. It is a graphical representation of customer data that can be used to quickly and easily identify key information about a customer. It includes data such as customer name, address, contact information, and other relevant data. 
  
  How to use it: 
  The briefing card can be accessed from the SAP CRM-MD Master Data component. Once accessed, the user can view the customer data in a graphical format. The user can then use the briefing card to quickly identify key information about the customer. 
  
  Tips & Tricks: 
  The briefing card can be used to quickly identify key information about a customer. It is also useful for quickly comparing different customers and their data. Additionally, the briefing card can be used to quickly identify any discrepancies in customer data. 
  
  Related Information: 
  The briefing card is part of the SAP CRM-MD Master Data component. Other features of this component include customer segmentation, customer segmentation analysis, and customer segmentation reporting. Additionally, the SAP CRM-MD Master Data component also includes features such as customer relationship management (CRM) and marketing automation (MA).