What is event history in SAP CRM-MD-PRO-OBJ - Objects?

SAP Term: event history

• Component: CRM-MD-PRO-OBJ

• Component Name: Objects

• Description: History functionality that lists all the events that were triggered with regard to an object together with the related information. An event can be "Object added to sales order", "Object added to activity" etc. Extracts of documents and links to documents both within or outside CRM can be included in the event history record. This way, the event history can, for example, give the agent in an Interaction Center an overview of all the business transactions related to a specific object.

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• Key Concepts: 
  Event history is a component of the CRM-MD-PRO-OBJ Objects in SAP. It is a log of all changes made to an object, such as a customer or product, and is used to track the history of an object over time. It stores information about the date and time of the change, the user who made the change, and the type of change that was made. 
  
  How to use it: 
  Event history can be accessed from the CRM-MD-PRO-OBJ Objects menu in SAP. Once there, you can select an object to view its event history. This will display a list of all changes that have been made to the object, including the date and time of each change, the user who made it, and the type of change that was made. 
  
  Tips & Tricks: 
  Event history can be used to quickly identify any changes that have been made to an object over time. It can also be used to troubleshoot any issues that may arise with an object, as it provides a detailed log of all changes that have been made. 
  
  Related Information: 
  Event history is related to other components of CRM-MD-PRO-OBJ Objects such as object status and object attributes. Object status is used to track the current state of an object, while object attributes are used to store additional information about an object.