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Component: CRM-MD-ORG
Component Name: Organizational Management
Description: The organizational unit to which service employees are assigned according to tasks or other criteria. The service team is used in the context of service resource planning, because service tasks are assigned to service employees via the service team.
Key Concepts: A service team is a type of organizational unit in SAP CRM-MD-ORG Organizational Management. It is a group of people who are responsible for providing services to customers. The service team is responsible for managing customer relationships, providing customer support, and resolving customer issues. How to use it: In SAP CRM-MD-ORG Organizational Management, a service team can be created by assigning personnel to the team and assigning roles and responsibilities to each member. The service team can then be used to manage customer relationships, provide customer support, and resolve customer issues. Tips & Tricks: When creating a service team in SAP CRM-MD-ORG Organizational Management, it is important to assign the right personnel to the team and assign roles and responsibilities that are appropriate for each member. This will ensure that the service team is able to effectively manage customer relationships, provide customer support, and resolve customer issues. Related Information: For more information on creating a service team in SAP CRM-MD-ORG Organizational Management, please refer to the official SAP documentation.