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Component: CRM-IU
Component Name: Utilities Industry
Description: A document used for managing large numbers of utility quotations or utility contracts in the scenario for commercial and industrial customers. In contrast to a simple utility quotation or contract, the structured document has two hierarchy levels.
Key Concepts: A structured document is a type of document used in the CRM-IU Utilities Industry component of SAP. It is a document that contains structured data, which is data that is organized in a specific way. Structured documents are used to store and manage information in an efficient and organized manner. How to use it: Structured documents can be used to store and manage customer information, product information, and other types of data. They can also be used to create reports and other documents. Structured documents are created using the SAP CRM-IU Utilities Industry component. Tips & Tricks: When creating a structured document, it is important to ensure that the data is organized in a logical manner. This will make it easier to access and manage the data. Additionally, it is important to ensure that the data is accurate and up-to-date. Related Information: The SAP CRM-IU Utilities Industry component also includes other features such as customer segmentation, customer analytics, and customer service management. These features can be used in conjunction with structured documents to provide a comprehensive view of customer data.