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Component: CRM-IT
Component Name: Telecommunications
Description: A function in the SAP CRM Interaction Center WebClient for the telecommunication industry or the utility industry, used for creating, changing, and searching for technical data telecommunication service IDs such as telephone numbers or technical objects for example, connection object, premise independently of contracts.
Key Concepts: Object Workbench is a component of the SAP CRM-IT Telecommunications solution. It is a graphical user interface (GUI) that allows users to create, modify, and delete objects in the SAP system. It also provides a visual representation of the objects and their relationships. How to use it: Object Workbench can be used to create, modify, and delete objects in the SAP system. It provides a graphical representation of the objects and their relationships, allowing users to easily view and manage them. Additionally, it allows users to quickly search for objects and view their properties. Tips & Tricks: When using Object Workbench, it is important to remember that objects can only be created or modified if they are in the same system as the user. Additionally, it is important to ensure that all objects are properly linked together in order for them to work correctly. Related Information: Object Workbench is part of the SAP CRM-IT Telecommunications solution. Other components of this solution include Business Partner Management, Customer Relationship Management (CRM), and Sales & Distribution (SD). Additionally, Object Workbench can be used in conjunction with other SAP solutions such as ERP and HANA.