What is object management in SAP CRM-IT - Telecommunications?

SAP Term: object management

• Component: CRM-IT

• Component Name: Telecommunications

• Description: Provides a program framework that is easily extendable and re-usable for managing objects that are required for telecommunications services telephony, Internet. This means that general functions, such as create, change, and block can be used several times without having to repeat the implementation. Application example: Telephone number management

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• Key Concepts: 
  Object management is a feature of SAP CRM-IT Telecommunications that allows users to manage objects such as customers, products, services, and contracts. It provides a comprehensive view of all objects and their relationships, allowing users to quickly identify and resolve issues. Object management also enables users to create and maintain object hierarchies, which can be used to organize objects into logical groups. 
  
  How to use it: 
  Object management in SAP CRM-IT Telecommunications can be used to create, edit, and delete objects. It also allows users to assign object attributes such as name, description, and status. Additionally, users can create object hierarchies by assigning parent-child relationships between objects. 
  
  Tips & Tricks: 
  When creating object hierarchies in SAP CRM-IT Telecommunications, it is important to consider the relationships between objects. For example, if a customer has multiple products associated with them, it may be beneficial to create a parent-child relationship between the customer and each product. This will make it easier to identify and manage the customer’s products. 
  
  Related Information: 
  Object management in SAP CRM-IT Telecommunications is closely related to other features such as customer relationship management (CRM) and product lifecycle management (PLM). These features allow users to manage customer relationships and product lifecycles respectively. Additionally, object management can be used in conjunction with other features such as analytics and reporting to gain insights into customer behavior and product performance.