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Component: CRM-IT
Component Name: Telecommunications
Description: Account balance screen area in the Interaction Center for Financial Customer Care, which can be displayed from single document display and the document line by selecting a posting document line in the list. The detailed view of the document line contains information on the posting document, such as the document number, due date, main and sub-transaction and any clearing documents.
Key Concepts: Detail view of document line is a feature in SAP CRM-IT Telecommunications that allows users to view detailed information about a particular document line. This includes the document number, document type, document date, and other related information. How to use it: To access the detail view of a document line, users must first open the document in SAP CRM-IT Telecommunications. Once the document is open, users can select the “Detail View” option from the menu bar. This will open a new window with detailed information about the selected document line. Tips & Tricks: When viewing the detail view of a document line, users can use the “Filter” option to narrow down their search results. This can be useful when looking for specific information within a large set of data. Related Information: The detail view of document line feature is closely related to other features in SAP CRM-IT Telecommunications such as the “Document Overview” and “Document Search” functions. These features allow users to quickly find and view documents within SAP CRM-IT Telecommunications.