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Component: CRM-IT
Component Name: Telecommunications
Description: A set of rules that defines the relationship between data objects across two or more types of catalog for a product in different systems. &EXAMPLE& The Mobile Xmas Special 2011 product in a service provider’s commercial catalog comprises the following elements: Usage price plan for SMS, voice and MMS stored in billing catalog A Special recurring price plan Xmas stored in billing catalog B So that an agent can see how many free MMS are included in the Mobile Xmas Special 2011, for example, a cross-catalog mapping version called Xmas Special is created to map the billing data to the commercial catalog correctly.
Key Concepts: Cross-catalog mapping is a feature of SAP CRM-IT Telecommunications that allows users to map different catalogs together. This means that users can create a single catalog that contains items from multiple catalogs, allowing them to easily compare and contrast different products and services. How to use it: To use cross-catalog mapping, users must first create a new catalog in SAP CRM-IT Telecommunications. Once the new catalog is created, users can then select the items they want to include from other existing catalogs. The items will then be mapped together in the new catalog, allowing users to easily compare and contrast different products and services. Tips & Tricks: When creating a new catalog with cross-catalog mapping, it is important to ensure that all of the items being mapped together are compatible with each other. This will ensure that the new catalog is easy to use and understand. Additionally, it is important to keep the new catalog up-to-date by regularly checking for any changes or updates in the existing catalogs. Related Information: For more information on cross-catalog mapping in SAP CRM-IT Telecommunications, please refer to the official SAP documentation. Additionally, there are many online tutorials and resources available that provide step-by-step instructions on how to use this feature.