What is social service plan determination strategy in SAP CRM-IPS - Public Sector?

SAP Term: social service plan determination strategy

• Component: CRM-IPS

• Component Name: Public Sector

• Description: A method that can be defined in Customizing for searching for a social service plan that matches the social application or the payment request. The following categories of SSP determination strategies are provided: The standard SAP determination strategy determines the assigned social service plan in the case. Customers can define their own determination strategy using a BAdI implementation. Customers can define their own determination strategy using the Business Rule Framework plus BRFplus.

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• Key Concepts: 
  Social service plan determination strategy is a component of the SAP CRM-IPS Public Sector module. It is used to determine the best social service plan for a customer based on their individual needs and circumstances. The strategy takes into account factors such as income, family size, and other relevant criteria. 
  
  How to use it: 
  The social service plan determination strategy is used to identify the most suitable social service plan for a customer. It can be used in conjunction with other components of the CRM-IPS Public Sector module, such as the eligibility determination engine, to ensure that customers receive the most appropriate services. The strategy can also be used to identify potential areas of improvement in existing social service plans. 
  
  Tips & Tricks: 
  When using the social service plan determination strategy, it is important to ensure that all relevant criteria are taken into account. This includes factors such as income, family size, and other relevant criteria. Additionally, it is important to ensure that the strategy is regularly updated to reflect any changes in customer needs or circumstances. 
  
  Related Information: 
  The social service plan determination strategy is part of the SAP CRM-IPS Public Sector module. Other components of this module include the eligibility determination engine and the case management system. Additionally, there are a number of other SAP modules that can be used in conjunction with the CRM-IPS Public Sector module, such as the Human Capital Management (HCM) module and the Financials module.