What is social application mode in SAP CRM-IPS - Public Sector?

SAP Term: social application mode

• Component: CRM-IPS

• Component Name: Public Sector

• Description: Defines whether the business transaction category social application BUS2000280 is used for social application business transactions or for payment request business transactions.

Smart SAP Assistant

• Key Concepts: 
  Social application mode is a feature of the CRM-IPS Public Sector component of SAP. It allows users to access and interact with public sector services through social media platforms such as Facebook, Twitter, and LinkedIn. This mode enables users to access services quickly and easily, without having to log in to the SAP system. 
  
  How to use it: 
  To use the social application mode, users must first log in to their social media account. Once logged in, they can search for the service they need and click on the link provided. This will take them to a page where they can enter their details and submit their request. The request will then be processed by the SAP system and the user will receive a response. 
  
  Tips & Tricks: 
  When using the social application mode, it is important to remember that all requests must be made through the social media platform. This means that users cannot access services directly from the SAP system. Additionally, it is important to ensure that all information entered is accurate and up-to-date, as this will help ensure that requests are processed quickly and efficiently. 
  
  Related Information: 
  For more information about the CRM-IPS Public Sector component of SAP, please visit the official SAP website. Additionally, there are many online resources available which provide detailed tutorials on how to use this feature.