What is 'reduction determination' in SAP CRM-IPS - Public Sector?

reduction determination - Overview

• Component: CRM-IPS

• Component Name: Public Sector

• Description: Rule-based creation of social service plan reduction items.

reduction determination - Details

• 
  Key Concepts: 
  Reduction determination is a feature of the CRM-IPS Public Sector component of SAP software. It allows users to define and manage discounts and surcharges for public sector customers. This feature helps to ensure that customers receive the correct discounts and surcharges based on their eligibility criteria. 
  
  How to use it: 
  To use reduction determination, users must first define the criteria for eligibility. This includes setting up the discount or surcharge rate, as well as any other conditions that must be met in order for the customer to receive the discount or surcharge. Once this is done, users can then apply the reduction determination to individual customers or groups of customers. 
  
  Tips & Tricks: 
  When setting up reduction determination, it is important to ensure that all of the criteria are properly defined and that all of the necessary conditions are met. This will help to ensure that customers receive the correct discounts and surcharges. Additionally, it is important to regularly review and update the criteria as needed in order to keep up with any changes in customer eligibility. 
  
  Related Information: 
  For more information on reduction determination, please refer to the SAP Help Portal or contact your local SAP representative.