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Component: CRM-IPS
Component Name: Public Sector
Description: Controls whether the two process steps eligibility determination and entitlement determination are represented in two separate SSP business transactions or a collective SSP business transaction.
Key Concepts: Decision category is a feature of the CRM-IPS Public Sector component of SAP. It is used to classify decisions made by public sector organizations, such as government agencies, into different categories. This helps to organize and track decisions more effectively. How to use it: To use the decision category feature, users must first create a decision category in the CRM-IPS Public Sector component. This can be done by selecting the “Create Decision Category” option from the menu. Once created, users can assign decisions to the appropriate category. This will help to organize and track decisions more effectively. Tips & Tricks: When creating decision categories, it is important to consider how they will be used in the future. Think about how decisions will be classified and tracked in order to make sure that the categories are organized in a way that makes sense for your organization. Related Information: For more information on decision categories and how to use them, please refer to the SAP Help documentation for CRM-IPS Public Sector.