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Component: CRM-IPS-ICM
Component Name: Investigative Case Management
Description: Organization responsible for a source of information.
Key Concepts: Responsible Agency is a term used in SAP CRM-IPS-ICM Investigative Case Management. It refers to the agency responsible for managing a particular case. This agency is responsible for all aspects of the case, including investigation, prosecution, and resolution. How to use it: When creating a new case in SAP CRM-IPS-ICM Investigative Case Management, the user must select a responsible agency. This agency will be responsible for managing the case from start to finish. The user can select an existing agency or create a new one. Once the responsible agency is selected, the user can assign tasks and resources to the agency as needed. Tips & Tricks: When selecting a responsible agency, it is important to consider the size and scope of the case. A larger case may require more resources and personnel than a smaller one. Additionally, it is important to consider the expertise of the agency in order to ensure that the case is handled properly. Related Information: The responsible agency is just one part of SAP CRM-IPS-ICM Investigative Case Management. Other components include case management tools, investigative tools, and reporting tools. Additionally, SAP provides training and support for users of its investigative case management system.