1. SAP Glossary
  2. Investigative Case Management
  3. responsible agency


What is responsible agency in SAP CRM-IPS-ICM - Investigative Case Management?


SAP Term: responsible agency


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  • Key Concepts: 
    Responsible Agency is a term used in SAP CRM-IPS-ICM Investigative Case Management. It refers to the agency responsible for managing a particular case. This agency is responsible for all aspects of the case, including investigation, prosecution, and resolution. 
    
    How to use it: 
    When creating a new case in SAP CRM-IPS-ICM Investigative Case Management, the user must select a responsible agency. This agency will be responsible for managing the case from start to finish. The user can select an existing agency or create a new one. Once the responsible agency is selected, the user can assign tasks and resources to the agency as needed. 
    
    Tips & Tricks: 
    When selecting a responsible agency, it is important to consider the size and scope of the case. A larger case may require more resources and personnel than a smaller one. Additionally, it is important to consider the expertise of the agency in order to ensure that the case is handled properly. 
    
    Related Information: 
    The responsible agency is just one part of SAP CRM-IPS-ICM Investigative Case Management. Other components include case management tools, investigative tools, and reporting tools. Additionally, SAP provides training and support for users of its investigative case management system.
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