What is 'relate' in SAP CRM-IPS-ICM - Investigative Case Management?

relate - Overview

• Component: CRM-IPS-ICM

• Component Name: Investigative Case Management

• Description: To establish a connection, association, or involvement between people, objects or locations.

relate - Details

• 
  Key Concepts: 
  Relate is a feature in SAP CRM-IPS-ICM Investigative Case Management that allows users to link related cases together. This feature helps users to quickly identify and access related cases, making it easier to manage multiple cases at once. 
  
  How to use it: 
  To use the Relate feature, users must first create a case in the system. Once the case is created, users can then select the “Relate” option from the case menu. This will open a window where users can search for and select related cases to link to the current case. 
  
  Tips & Tricks: 
  When using the Relate feature, it is important to remember that only cases with similar information can be linked together. Additionally, users should be aware that any changes made to one of the linked cases will be reflected in all of the other linked cases. 
  
  Related Information: 
  For more information on using the Relate feature in SAP CRM-IPS-ICM Investigative Case Management, please refer to the official SAP documentation.