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Component: CRM-IPS-ICM
Component Name: Investigative Case Management
Description: A private citizen, such as a witness, suspect, or victim, involved in a case, lead, or incident.
Key Concepts: Person is a term used in SAP CRM-IPS-ICM Investigative Case Management to refer to an individual or entity that is involved in a case. This could include suspects, victims, witnesses, and other parties related to the case. How to use it: When creating a case in SAP CRM-IPS-ICM Investigative Case Management, users can add persons to the case. This allows users to track the individuals or entities involved in the case and their associated information. Tips & Tricks: When adding persons to a case, it is important to ensure that all relevant information is included. This includes contact information, addresses, and any other relevant details. Related Information: For more information on how to use persons in SAP CRM-IPS-ICM Investigative Case Management, please refer to the official SAP documentation.