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Component: CRM-IPS-ICM
Component Name: Investigative Case Management
Description: Collective term in for other names, such as alias, nickname, false name.
Key Concepts: Other Name is a feature in SAP CRM-IPS-ICM Investigative Case Management that allows users to store and manage multiple names for a single entity. This feature is useful for organizations that need to track multiple names for a single customer, such as aliases, nicknames, or maiden names. How to Use It: To use the Other Name feature in SAP CRM-IPS-ICM Investigative Case Management, users must first create an entity record. Once the record is created, users can add additional names to the record by clicking the “Other Name” tab. From there, users can enter the additional name and save it to the record. Tips & Tricks: When entering an additional name into the Other Name field, be sure to include any relevant information such as the type of name (alias, nickname, etc.) and any other relevant details. This will help ensure that all names associated with an entity are properly tracked and stored. Related Information: For more information on using the Other Name feature in SAP CRM-IPS-ICM Investigative Case Management, please refer to the official SAP documentation.