What is hidden in SAP CRM-IPS-ICM - Investigative Case Management?

SAP Term: hidden

• Component: CRM-IPS-ICM

• Component Name: Investigative Case Management

• Description: Security-relevant parameter used for administration in to control restricted data access. You can use this parameter to make operations, business partners, and locations available only to users who are assigned to these entities as employees responsible.

Smart SAP Assistant

• Key Concepts: 
  Hidden is a term used in SAP CRM-IPS-ICM Investigative Case Management to refer to a case that has been marked as confidential. This means that the case is not visible to other users and can only be accessed by the user who created it. 
  
  How to use it: 
  To mark a case as hidden, the user must select the “Mark as Hidden” option from the case’s menu. This will make the case invisible to other users and only accessible by the user who created it. 
  
  Tips & Tricks: 
  When marking a case as hidden, it is important to remember that the case will still be visible to administrators and other users with access rights. Therefore, it is important to ensure that only authorized users have access rights to view hidden cases. 
  
  Related Information: 
  For more information on SAP CRM-IPS-ICM Investigative Case Management, please refer to the official SAP documentation.