What is evidence management in SAP CRM-IPS-ICM - Investigative Case Management?

SAP Term: evidence management

• Component: CRM-IPS-ICM

• Component Name: Investigative Case Management

• Description: Labeling and storage of evidence collected.

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• Key Concepts: 
  Evidence management is a component of SAP's CRM-IPS-ICM Investigative Case Management. It is a tool that helps organizations manage and store evidence related to investigations. It allows users to securely store, organize, and access evidence from any location. It also provides an audit trail of all evidence-related activities.
  
  How to use it: 
  Evidence management can be used to store and organize evidence related to investigations. It allows users to securely store evidence in a centralized repository, and access it from any location. Evidence can be categorized and tagged for easy retrieval. It also provides an audit trail of all evidence-related activities, such as who accessed the evidence and when.
  
  Tips & Tricks: 
  When using evidence management, it is important to ensure that all evidence is properly stored and organized. This will make it easier to find the evidence when needed. It is also important to ensure that all users have the appropriate access rights to view and modify the evidence.
  
  Related Information: 
  SAP's CRM-IPS-ICM Investigative Case Management also includes other components such as case management, investigation management, and analytics. These components can be used in conjunction with evidence management to provide a comprehensive solution for managing investigations.