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Component: CRM-IPS-ICM
Component Name: Investigative Case Management
Description: Collective term for data entered in ICM, such as persons and organizations, cases, leads, incidents, objects, locations and activities.
Key Concepts: An entity is a concept used in SAP CRM-IPS-ICM Investigative Case Management. It is a representation of an object or concept that can be tracked and managed within the system. Entities can be used to store information about people, places, things, or events. How to use it: Entities are used to store information about cases and investigations. They can be used to track the progress of an investigation, store evidence, and document the results of an investigation. Entities can also be used to store information about suspects, witnesses, and other parties involved in an investigation. Tips & Tricks: When creating entities in SAP CRM-IPS-ICM Investigative Case Management, it is important to ensure that all relevant information is included. This will help ensure that all data related to an investigation is tracked and stored properly. Additionally, it is important to keep entities up-to-date with any changes that occur during the course of an investigation. Related Information: For more information on entities in SAP CRM-IPS-ICM Investigative Case Management, please refer to the official SAP documentation. Additionally, there are many online resources available that provide tutorials and tips on how to use entities in SAP CRM-IPS-ICM Investigative Case Management.