What is employee responsible in SAP CRM-IPS-ICM - Investigative Case Management?

SAP Term: employee responsible

• Component: CRM-IPS-ICM

• Component Name: Investigative Case Management

• Description: The person responsible for a lead or case.

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• Key Concepts: 
  Employee responsible is a term used in SAP's CRM-IPS-ICM Investigative Case Management component. It refers to the employee assigned to a particular case or investigation. This employee is responsible for managing the case, from gathering evidence to making decisions on how to proceed. 
  
  How to use it: 
  When creating a new case in the CRM-IPS-ICM Investigative Case Management component, the user will be prompted to assign an employee responsible. This employee will be responsible for managing the case and ensuring that all necessary steps are taken to resolve it. The user can assign any employee in their organization as the responsible party. 
  
  Tips & Tricks: 
  When assigning an employee responsible, it is important to choose someone who is knowledgeable about the case and has the time and resources to manage it effectively. It is also important to ensure that the employee has access to all of the necessary information and resources needed to manage the case. 
  
  Related Information: 
  For more information on SAP's CRM-IPS-ICM Investigative Case Management component, please refer to SAP's official documentation. Additionally, there are many online resources available that provide detailed tutorials and best practices for using this component.