What is 'employee' in SAP CRM-IPS-ICM - Investigative Case Management?

employee - Overview

• Component: CRM-IPS-ICM

• Component Name: Investigative Case Management

• Description: A person employed by the law enforcement agency investigating the investigative case.

employee - Details

• 
  Key Concepts: 
  Employee is a term used in SAP CRM-IPS-ICM Investigative Case Management to refer to an individual who is employed by an organization. This individual can be a customer, supplier, or any other type of contact associated with the organization. 
  
  How to use it: 
  In SAP CRM-IPS-ICM Investigative Case Management, employees can be used to track and manage cases related to the organization. This includes creating and managing cases, assigning tasks to employees, and tracking progress on cases. Employees can also be used to provide feedback on cases and provide insights into how the organization can improve its processes. 
  
  Tips & Tricks: 
  When creating a case in SAP CRM-IPS-ICM Investigative Case Management, it is important to assign the case to the appropriate employee. This will ensure that the case is handled in a timely manner and that all relevant information is tracked and managed properly. Additionally, it is important to keep track of employee performance on cases so that any issues can be addressed quickly and efficiently. 
  
  Related Information: 
  SAP CRM-IPS-ICM Investigative Case Management also provides tools for managing customer relationships, such as customer segmentation and customer segmentation analysis. Additionally, it provides tools for managing supplier relationships, such as supplier performance management and supplier risk management.