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Component: CRM-IC
Component Name: Interaction Center WebClient
Description: An attribute of a schema that can be assigned one the following statuses: Draft: Schema version is under construction. Released: Schema version has been released, but valid-from time has not yet been reached. Deployed: Schema version has been released, and the valid-from time has been reached.
Key Concepts: Schema status is a feature of the CRM-IC Interaction Center WebClient that allows users to view the current status of their schema. A schema is a set of rules that define how data is stored and accessed in a database. The schema status feature provides users with an overview of the current state of their schema, including any changes that have been made since the last update. How to use it: To view the schema status, users must first log into the CRM-IC Interaction Center WebClient. Once logged in, they can select the “Schema Status” option from the main menu. This will open a page that displays the current status of the schema, including any changes that have been made since the last update. Tips & Tricks: It is important to regularly check the schema status to ensure that all changes have been properly applied and that no errors have occurred. Additionally, users should be aware that any changes made to the schema will not take effect until the next time it is updated. Related Information: For more information about using the schema status feature in the CRM-IC Interaction Center WebClient, please refer to SAP’s official documentation. Additionally, users may find it helpful to consult with an experienced SAP consultant for assistance with understanding and using this feature.