What is gauge in SAP CRM-IC - Interaction Center WebClient?

SAP Term: gauge

• Component: CRM-IC

• Component Name: Interaction Center WebClient

• Description: Visualized instrument with a graduated scale indicating the results of business data analysis in SAP BusinessObjects Xcelsius dashboards, for example, the percentage of opportunities won.

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• Key Concepts: 
  Gauge is a graphical representation of data in the CRM-IC Interaction Center WebClient. It is used to display data in a visual format, allowing users to quickly and easily identify trends and patterns. The gauge can be used to display a variety of data, such as customer satisfaction ratings, sales performance, or customer service metrics. 
  
  How to use it: 
  To use the gauge in the CRM-IC Interaction Center WebClient, first select the data you would like to display. This can be done by selecting the appropriate fields from the drop-down menu. Once the data has been selected, the gauge will be displayed on the screen. The gauge can be customized by changing the size, color, and other settings. 
  
  Tips & Tricks: 
  When using the gauge in the CRM-IC Interaction Center WebClient, it is important to remember that the data displayed in the gauge should be relevant to the task at hand. For example, if you are trying to analyze customer satisfaction ratings, it would not make sense to display sales performance data in the gauge. Additionally, it is important to ensure that all of the data displayed in the gauge is up-to-date and accurate. 
  
  Related Information: 
  The CRM-IC Interaction Center WebClient also includes other graphical representations of data such as charts and graphs. These can be used in conjunction with gauges to provide a more comprehensive view of data trends and patterns. Additionally, there are a variety of third-party tools available that can be used to create custom gauges for specific tasks or purposes.