What is asynchronous search in SAP CRM-IC - Interaction Center WebClient?

SAP Term: asynchronous search

• Component: CRM-IC

• Component Name: Interaction Center WebClient

• Description: A type of search method in the Interaction Center agent inbox that allows a user to continue working while a search is performed in the background.

Smart SAP Assistant

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  Key Concepts: 
  Asynchronous search is a feature of the CRM-IC Interaction Center WebClient that allows users to search for information without having to wait for the results. It works by sending a request to the server and then displaying the results as soon as they are available. This allows users to quickly find the information they need without having to wait for the entire search process to complete.
  
  How to use it: 
  To use asynchronous search, users must first enter their search query into the search bar. Once the query is entered, the system will send a request to the server and begin searching for relevant information. As soon as results are available, they will be displayed in the search results window. Users can then select the result they are looking for and view more detailed information about it.
  
  Tips & Tricks: 
  When using asynchronous search, it is important to remember that not all results will be displayed immediately. If a user is looking for a specific piece of information, they should try entering more specific keywords into the search bar in order to narrow down their results. Additionally, users should be aware that some searches may take longer than others depending on how much data needs to be searched through.
  
  Related Information: 
  Asynchronous search is just one of many features available in the CRM-IC Interaction Center WebClient.