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Component: CRM-IC-RTD
Component Name: Real-Time Decisioning
Description: A basic unit for building expressions that contains information and rules. &EXAMPLE& Sample knowledge objects include: Offers Messages Events
Key Concepts: A knowledge object is a component of the SAP CRM-IC-RTD Real-Time Decisioning system. It is a set of rules and data that are used to make decisions in real-time. The knowledge object contains the logic and data needed to make decisions, such as customer segmentation, product recommendations, and pricing. How to use it: The knowledge object is used to create rules and data that can be used to make decisions in real-time. The rules and data can be used to segment customers, recommend products, and set pricing. The knowledge object can also be used to create predictive models that can be used to make decisions in real-time. Tips & Tricks: When creating a knowledge object, it is important to ensure that the rules and data are accurate and up-to-date. It is also important to ensure that the rules are easy to understand and follow. Additionally, it is important to test the knowledge object before deploying it in production. Related Information: The SAP CRM-IC-RTD Real-Time Decisioning system also includes other components such as decision trees, decision tables, and decision graphs. These components can be used in conjunction with the knowledge object to create more complex decision models. Additionally, the system also includes tools for monitoring and analyzing the performance of the decision models.