What is chargeback recovery in SAP CRM-FM - Funds Management?

SAP Term: chargeback recovery

• Component: CRM-FM

• Component Name: Funds Management

• Description: The process of repaying a company that supplied funds to a customer for a trade promotion or market development initiative. This process involves determining whether claims made are valid to derive the chargeback amount.

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• Key Concepts: 
  Chargeback recovery is a process in SAP CRM-FM Funds Management that allows customers to recover funds from suppliers who have not met their contractual obligations. It is a way for customers to recoup losses due to supplier non-performance.
  
  How to use it: 
  In order to use chargeback recovery, customers must first set up a chargeback agreement with their suppliers. This agreement should outline the terms of the chargeback, including the amount of money that can be recovered and the timeline for repayment. Once the agreement is in place, customers can initiate a chargeback request in SAP CRM-FM Funds Management. The system will then generate an invoice for the supplier, which they must pay within the specified timeline.
  
  Tips & Tricks: 
  When setting up a chargeback agreement, it is important to ensure that all terms are clearly outlined and agreed upon by both parties. This will help to avoid any misunderstandings or disputes down the line. Additionally, customers should keep track of all chargeback requests and payments in order to ensure that suppliers are meeting their obligations.
  
  Related Information: 
  Chargeback recovery is closely related to dispute resolution, which is another process used to resolve disputes between customers and suppliers. Additionally, SAP CRM-FM Funds Management also offers other features such as payment processing and budgeting tools that can help customers manage their finances more effectively.