1. SAP Glossary
  2. CRM Entitlement Management
  3. rolling purchase history


What is rolling purchase history in SAP CRM-EM - CRM Entitlement Management?


SAP Term: rolling purchase history

  • Component: CRM-EM

  • Component Name: CRM Entitlement Management

  • Description: Quantity-based program with which you grant your dealers entitlements, based on their purchase history in your company. Dealers return new goods to you in this case, not used parts. The entitlement is a right to return; in this case it aids returns authorization and ensures that the dealer returns no more products to you than they bought from you originally.


Smart SAP Assistant

  • Key Concepts: 
    Rolling purchase history is a feature of SAP CRM Entitlement Management (CRM-EM) that allows customers to view their past purchases and associated entitlements. This feature allows customers to easily access their purchase history and view the associated entitlements, such as warranties, discounts, and other benefits. 
    
    How to use it: 
    To access the rolling purchase history feature in SAP CRM Entitlement Management, customers must first log into their account. Once logged in, they can select the “Purchase History” option from the main menu. This will open a page that displays all of the customer’s past purchases and associated entitlements. Customers can then view the details of each purchase and entitlement, as well as any associated documents or notes. 
    
    Tips & Tricks: 
    When viewing the rolling purchase history in SAP CRM Entitlement Management, customers should take note of any expiration dates associated with their entitlements. This will help them ensure that they are taking full advantage of their entitlements before they expire. Additionally, customers should make sure to keep their contact information up-to-date in order to receive any notifications regarding changes to their entitlements. 
    
    Related Information: 
    For more information about SAP CRM Entitlement Management and its features, customers can visit the official SAP website or contact their local SAP representative. Additionally, customers can find helpful tutorials and guides on various websites that specialize in SAP software.
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