1. SAP Glossary
  2. Claims Management
  3. unresolved amount


What is unresolved amount in SAP CRM-CLA - Claims Management?


SAP Term: unresolved amount

  • Component: CRM-CLA

  • Component Name: Claims Management

  • Description: The sum of amounts in a claim submission that have not been approved in the related claims. The unresolved amount is updated when a validated amount for the related claims is entered and approved.


Smart SAP Assistant

  • Key Concepts: 
    Unresolved amount is a term used in SAP CRM-CLA Claims Management. It is the amount of money that is still outstanding after a claim has been processed. This amount can be due to a customer or supplier, and it is the responsibility of the claims management team to resolve it. 
    
    How to use it: 
    The unresolved amount can be tracked in the SAP system by using the Claims Management module. This module allows users to view all claims that have been processed and their associated unresolved amounts. The user can then take action to resolve the amount, such as contacting the customer or supplier to arrange payment. 
    
    Tips & Tricks: 
    It is important to keep track of unresolved amounts in order to ensure that all claims are resolved in a timely manner. It is also important to ensure that all claims are properly documented so that any disputes can be resolved quickly and efficiently. 
    
    Related Information: 
    For more information on SAP CRM-CLA Claims Management, please refer to the official SAP documentation. Additionally, there are many online resources available that provide detailed information on how to use this module and how to resolve any unresolved amounts.
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